UK Gambling Commission slaps a £300k fine over Camelot for Lotto Raffle error
When we say UK is the largest online gambling market, we really mean it and this status is not given to this region, perhaps it has earned it for the way gaming regulators are managing the affairs of online gambling over here. To make aware of the operators about the fair play policies issued by the UK Gambling Commission, Camelot, one of the biggest UK National Lottery operator, has been slapped a fine of £300,000 for publishing incorrect results for its Lotto Millionaire Raffle game. This is certainly one of its kind action which is taken almost promptly – though it relates to the mistake done back in October 10, 2015, by the regulator hence it is being appreciated by every expert of the game saying it will help online lottery gains more faith of the players. Informing about the corrective action being taken by the UKGC, its executive director Sarah Gardner says, “It is essential that the public can have confidence in how the National Lottery is run. Camelot’s failures on this occasion resulted in a significant number of National Lottery players being misled and so put at risk that public confidence.
“When errors occur, it is essential that the interests of players are put first and we will not hesitate to use our enforcement powers to take the necessary action to make requirements clear and to deter the likelihood of future incidents.”
National gambling commission also informed about other two incidents where same operator did mistake of the same nature but since their impact was minimal, nothing has been indicted for them apart from just a warning. On the other side, Camelot also accepted their mistake and issued conformity with the action via a statement by head of policy and regulatory affairs Daniel Dyball who says, “We absolutely accept that we made a mistake in each of the cases and are very sorry that they happened. We therefore accept that licence breaches occurred and, in the one case in which a financial penalty was imposed, have paid it.
“The incidents, which took place back in 2015 and were caused by human error, were quickly identified and promptly fixed. We also took immediate action to communicate the correct results and to strengthen our internal processes to minimise the chances of these specific issues happening again. Public confidence in The National Lottery is of paramount importance and we believe our outstanding operational record over the last 22 years underlines how seriously we take our responsibilities to players.”